“Southampton – a city of opportunity where everyone thrives”

Apprenticeships are an exciting way to develop your career. At Southampton City Council we’re keen to invest in people, apprentices are a valuable part of our workforce and the future of the council.

As an apprentice you’ll be receiving practical and professional training right from the start. Working alongside experienced colleagues who will supervise your development and a dedicated mentor providing support and guidance throughout your training. You will have regular reviews with your manager and tutor so you know how you are doing and can gain support with any activities to help you progress. 

An apprenticeship is a real job, with real responsibilities and along with a competitive salary an apprenticeship will provide you with many benefits including;

• Paid time off for holidays and a pension scheme
• A career path so you can progress to the next level
• On and off the job training
• The achievement of a nationally recognised qualification while you work.

At Southampton City Council we are committed to paying Foundation Living Wage as a minimum and we believe apprentices should also be paid fairly. Your salary as an apprentice will be £24,795 annually and may increase in line with any national rise in Foundation Living Wage.

Although we can’t guarantee you a permanent job at the end of your apprenticeship, we will support you to apply for other roles within the council, and help make sure you are ready for a wider job search with support from our Employment Skills team.

About the role:

We are looking for an enthusiastic and conscientious individual to undertake the role of Apprentice Team Standards Coordinator within the Family Help West Team.

You will need to have an excellent level of IT literacy to be able to use our social care data system and MS Office to support the team.

You will contribute to overall team standards and quality practice across the Family Help service as part of improvement activity and be a member of professional service teams working alongside the wider teams in children’s services to deliver an effective service.

Our Locations:

You will be based within the West Family Hubs within Southampton.

You will:

• Work collaboratively with others to deliver the best outcomes.
• Actively seek opportunities for improvement in organisational processes and activity.
• Build understanding and commitment to transformational change.
• Set standards for customer service.
• Build relationships of trust and alliances with client groups.
• Be accountable for own workload and arising issues, ensuring individual & team performance is maintained and addressed. 
• Be creative and able to prioritise & deal with several issues at once & have excellent problem solving and analytical skills.
• Have excellent IT skills, being able to use Excel, Word & other IT data bases and go from one to the other with ease.
• Have excellent and accurate written skills & the ability to write reports and present information in a clear and concise way.

Contact details for informal discussion:

For further information and details regarding the position please contact Helene Harding (Practice Coordinator) or Katie Luff (Team Manager) via email at Helene.Harding@southampton.gov.uk or Katie.Luff@southampton.gov.uk

You will be working towards the Level 3 Business Administrator apprenticeship with Fareport Training. The duration of this apprenticeship is 12 months with 3 months for the End Point Assessment.

If you feel you have the necessary background, experience and skills to undertake this role we would like to hear from you.

To apply for this role please click on the 'Apply' button below to complete the online application form.

Additional information:

Due to the nature of the role, you may be exposed to sensitive content which wouldn't be appropriate for under 18s

Interview Information: 

Please note that interviews are provisionally scheduled for Thursday 23^rd and Friday 24^th October 2025.

Contact details for informal discussion:

For further information and details regarding the role, please contact Helene Harding e- mail helene.harding@southampton.gov.uk

Recruitment contact details:

Email: recruitment@southampton.gov.uk  
Tel: 023 8083 4033

For more information about SCC please visit Southampton City Council
Follow us on social media for regular updates on our featured jobs and latest news.
Facebook    YouTube